Totango

Create a personal access/app token

1. From within Totango, click your profile icon and choose Edit Profile.
2. From the Integration tab, click Create Token.
3. In the New Token Details window, enter the following details:
   • Token Name: Choose a name to identify the token among others within your profile.
   • Expiration Time: Choose from 7, 30 60, 90 days, no expiration, custom

4. Click Generate Token.

   A token is available to copy and paste directly into the third-party system.

   

5. Click Close.

   The token is available to edit (name and expiration) or delete if you need to revoke access.

Video Tutorial

Here is a recording of Totango and Cast.app, recorded for customer HPE:

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Totango Integration

Totango Integration Handling User and Account IDs