Advanced Settings

Default Narrations

  • Configure default narration settings for navigation and other system actions.
  • Home Navigation Narration: Override the narration played when navigating back to home. The default narration is “Going back to the home navigation”.
  • A home icon is displayed on the bottom bar of the player interface. When users click on this home icon, the configured narration will be played.
  • This narration is automatically synced with the reserved_goto_first_narration snippet.
  • You can use Liquid template variables to personalize the narration based on contact data.


URL Slug

Add a custom slug to personalize cast presentation and website URLs. The slug supports Liquid template variables, enabling dynamic URL generation based on contact data.


Setting a URL Slug

The URL Slug field accepts plain text or Liquid template variables:

  • Plain text: business-review
  • Liquid variables: /qbr
  • Complex expressions: //review

Example Values:

  • /business-review
  • /qbr

  • customer-insights

  • {{ contact_account | slugify }}/{{ contact_name | slugify }}/review

How It Works

When a campaign is generated, the slug template is rendered using the contact’s liquid context. The processed slug is then:

  • Automatically appended to permanent URLs (contact_perma_url and contact_perma_page_url)
  • Made available as the reserved_url_slug variable in your templates

Example:

  • URL Slug: /qbr
  • Contact Account: Acme Corp
  • Original Perma URL: https://cast.app/play/latest/rZe9y5CxQoP5XMrkUj7fSA
  • Result: https://cast.app/play/latest/rZe9y5CxQoP5XMrkUj7fSA/Acme Corp/qbr
  • Available variable: `` = Acme Corp/qbr

Note: If rendering fails or returns empty, the slug falls back to contact_name. The value is automatically slugified (URL-safe) while maintaining case and allowing slashes.

Slug Formatting Rules:

  • Special Characters: All special characters (except letters, numbers, underscores, hyphens, and slashes) are converted to hyphens
  • Spaces: Spaces are always converted to hyphens (-), never preserved
  • Multiple Spaces: Multiple consecutive spaces or special characters are collapsed into a single hyphen

Advanced Endpoints

  • Endpoints allow us to deliver events to your servers in realtime as your customers watch cast presentations and take actions.
  • You may configure an endpoint, subscribe to events and select additional fields to include in the payload.